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Legal & Terms

Legal Disclaimer
The information contained within this site is given in good faith and for general guidance only. The information should not be relied upon as statements of fact and Obbard can take no responsibility for any inaccuracies contained herein.
All copyright, trademarks, and other intellectual property rights in this site (including the design, arrangement, look and feel) together with any third party – information posted to the site, shall remain the property of Obbard and/or the third party – authors or licensees. You may not agree to, permit or assist in any way any third party – to copy, reproduce, download, post, store, distribute, transmit or modify any material or content without Obbard’s prior approval.

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Cookie Policy
Cookies are small text files that some websites store on your computer when you visit them. Cookies mainly provide a customised experience for the visitor to a website by remembering certain information and using that to personalise information provided when the visitor returns. In addition, cookies can help you navigate between pages efficiently.
Our use of cookies includes; holding form information as you fill in a form, allowing you access to secure areas, tracking your actions through the website in order to make website improvements, allowing you to share our pages on social networks or remembering your log in details. By using our website, you accept our use of cookies.
We advise you to read our Privacy Policy for reassurance that your personal information is safe with us and that we do not share your information with third parties.

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Obbard Privacy Policy

Introduction

Our Privacy Policy sets out how Obbard collects and uses personal data and in addition how such personal data is protected. Obbard strives to ensure that any personal data supplied by its customers or business partners is collected and handled both fairly and according to legal guidelines.

What sort of personal data do we collect?

In order to provide our services, it is necessary to collect certain personal data. The data collected may include: company name, individuals’ names and job titles, billing and postal addresses, telephone and fax numbers, e-mail addresses and other such information as may be required for individual services.

How do we collect the personal data?

We collect personal data in a number of ways. Typically, this will be collected via online forms but may also be collected in the form of questionnaires or forms completed by customers who wish to find out more about our services, from third parties, from marketing events or from partner companies.

How do we use the data held?

Our main use of the data revolves around managing accounts, improving existing services, and marketing.

Accounts

Obbard needs your personal data in order to manage the delivery of services and to answer queries relating to requirements, submit invoices and various other interactions with our customers.

Improving services

Obbard may use personal data for the purposes of statistical analysis of sales and usage patterns in order to better serve our customer base and to develop new services based on such analysis.

Marketing

Obbard may use personal data for the purposes of marketing to existing or potential customers. Such marketing may include informing customers of existing or new services. Where customers do not wish to be kept informed of any such products or services we will endeavor to ensure that wish is honoured.

To whom does Obbard disclose the data held?

Obbard will share personal information throughout its internal departments in order to fulfill its obligations under any contracts undertaken with its customers. This will include but not be limited to sales, support and accounting departments.

Obbard will not share or disclose personal data except where:

1) It is ordered to do so by law

2) It is necessary to do so in order for contracted third parties to perform their duties such as for delivery or installation

3) Customer consent has been granted

How does Obbard secure the data it holds?

Obbard takes customer confidentiality and security very seriously and has implemented security procedures that restrict access to and disclosure of personal data held. The effectiveness of and compliance with such procedures are reviewed from time to time and changes made where appropriate.

Data Protection Act 1998

Obbard Ltd is registered under the Data Protection Act 1998, and comply with the Act in all our dealings with your personal data.

Customers’ Rights

The law in certain countries gives individuals whose personal data is held by Obbard a right to access and rectify personal data held about them including the right to: confirm that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients request the deletion or amendment of personal data which is inaccurate to object to any unsolicited information sent by Obbard regarding promotions or new products and services.

How to contact us regarding data held?

If any individual wishes to contact Obbard regarding the personal data held about them or has any other question about our data privacy procedures, they should either email privacy@Obbard.co.uk or write to The Data Protection Manager at our London office address published from time to time on our web site at www.Obbard.co.uk.

Policy Reviews and Updates

As part of Obbard's commitment to compliance with data privacy requirements, and to reflect any changes made to such requirements or of our own policies, Obbard may from time to time update this policy and will post such revised policies on our web site at www.Obbard.co.uk.

Propertymark Membership Obligations

As members of Propertymark, Obbard commits to a set of rules and obligations which offer protection for consumers when dealing with us. Details of our obligations and your rights can be found here:

Propertymark Conduct and Membership Rules


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Client Money Protection

Obbard is bound by Client Money Protection (CMP) legislation which came into force on April 1st 2019. Please find below our certificate of compliance and CMP certificate.

Client Money Protection Certificate

Client Money Protection Security Certificate

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